Quicklinks for Parents

The CPMHA communication model

It’s important that all players, parents and team management follow the appropriate communications model, particularly in challenging situations or when dealing with issues within or amongst the teams, or regarding opposing teams or game officials.

• The first point of contact for any issues, questions, concerns or points for consideration must always be the Head Coach, or the Team Manager if Head Coach is directly involved in the issue or concern.

• The Head Coach and/or Team Manager should reach out to their level Convenor at any time for support or information or if they cannot resolve the issue themselves.

• ​The Convenors can then contact the VP (Hockey Operations), the VP (Administration) or another appropriate Executive for assistance.

• The CPMHA President is always the last step in the communications model. They should never be contacted directly by any player, parent or Team Management member without having first used the approved communications process.

• ​Likewise, concerns, issues and questions should never be brought to the attention of the league (LCMHL), HEO division (D4), HEO or Hockey Canada without first having attempted to resolve via the CPMHA communications model.

The 24-hour rule

It is important that players, parents and volunteers follow the "24-hour rule": take a step back and don’t do anything until 24 hours have passed and any emotions have subsided. More information on communications and the ’24-hr’ rule can be found in the CPMHA E-mail Policy
 

Financial assistance for parents

Overcoming financial barriers to participation in minor hockey is an important priority for the CPMHA. In addition to the options listed below, financial assistance may also be available via the CPMHA. Please contact our Treasurer (treasurer@cpmha.ca) or VP Admin (vpadmin@cpmha.ca) for more information. 

• Hockey Canada Assist Fund

• Canadian Tire Jumpstart

• KidSport Ontario

• Their Opportunity

• Champions for Kids Foundation